Expect an assessment before a decision
As of September 30, 2026, Massachusetts board policy calls for a medical history, a suitable examination and written findings before a doctor prescribes.
Write down your aim. Bring a list of medicines and supplements, past treatments and questions. Mention anything that may change the discussion, including pregnancy plans.
Ask how the person assessing you reached the decision and what other options were considered.
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Online care can be an option
The Massachusetts medical board permits visits by video, phone or an online exchange without a previous visit in person, as of September 30, 2026. An exception applies when another law requires a visit in person.
The same care standard applies to a doctor seeing you online or in a room, as of September 30, 2026.
A telehealth visit means meeting through video, phone or an online exchange. Ask about the visit format and how to raise questions of your own.
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If a screen cannot complete the assessment
Medical board guidance calls for tests or a referral when the assessment needs them, as of September 17, 2026.
Ask who arranges a test, who reads the result and what it adds to the decision. If an examination is needed, ask where it will happen.
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Leave with a follow-up route
Ask who answers questions after the visit. Find out how to reach that person, how replies work and what a review visit costs.
Keep the written plan. Add any questions that came up after the call or on the way home.
- I can explain the aim of the plan.
- I know who reads any test results.
- I know how to ask a follow-up question.